You value your privacy. We respect it. When you shop at this Web site, we may need to collect a certain amount of information about you to make the shopping experience easier for you. We believe that you have a right to know how we use the information we collect and how we keep it secure. So we've answered the most frequently asked questions below. If you have any more questions about our policy, just write to us at Test Equipment Connection Corporation, 30 Skyline Drive, Lake Mary, FL. 32746. We'll get back to you with answers to your inquiry.
information do we collect?
When you request a quote or purchase products from our Web site, we need to know your name, email address, mailing address, phone number, billing address, shipping address, credit card number and credit card expiration date so we can process and fill your order. It also lets us keep you updated on the status of your order.
When you send a request or a comment to our customer care department, we may ask you for your email address so we can get back in touch with you, if we need to.
When you visit our Web site, we also collect IP addresses in aggregate form, but these are not linked to any of your personally identifiable information.
do we use the information?
When you place an order on our Web site, we use your information to process and fill your order. We may send you an email to confirm or to update you on your order. We may also need to contact you by regular mail, email or phone if we have any questions about your order.
When you order, register, or request a quote on our Web site, we may use the information you provide to send product information via email or regular mail to you, unless you opt out of receiving such communications.
we share your information with third parties?
We share your information with our trusted third party service providers who manage our Web site. These third parties provide specific services and administer activities offered at our Web site; for example, call and email center and credit card processing. These third parties are not authorized to discuss or make any use of your personal information; it can only be used to provide such services.
Now and then, we may also use third parties to help us collect and aggregate site guest and customer information. We may share this aggregated, non-personally identifiable information (such as your product interests) with existing and prospective business partners and advertisers. None of the aggregate information will contain any information that identifies you individually.
We won't sell, trade or rent any
of your personal information. The only time we may disclose specific
individual information is if we reasonably believe that it's
necessary to comply with applicable laws or regulations or to protect
the interests of Test Equipment Connection Corporation, our Web
sites, or our Web site guests.
How can you change your information or opt out of receiving information about new products and promotions from us?
If you want to update your information or remove yourself from any of our email or regular mailing lists, simply email us, call us at 1-800-615-8378 or write to us at Test Equipment Connection Corporation, 30 Skyline Drive, Lake Mary, FL. 32746. We'll. Please note that your request to be removed from mailing lists might take up to four (4) weeks to become effective. Even if you're removed from a list, if you order online we will send you an email to confirm your order and may need to contact you by phone, email or regular mail if we have questions about your order. There will be an option in each promotional email that you receive from us so you can automatically remove your name from our mailing list.
How do we use "cookies"?
do we make sure your information is secure?
We use the latest encryption technology (Secure Sockets Layer or SSL) to keep your personal information secure. When you order with us, your information is encrypted (or coded) using a secure server for maximum security. This coding makes it extremely difficult for anyone to reach your information as it moves through our ordering system.
To check the
security of your computer, look at the lower left-hand corner of your
browser window. If you see an unbroken key or a closed lock, then the
encryption technology is active and the server is secure. You can
also check by looking at the URL line of your browser. When you
access a secure server, the initial characters of the site address
will be "https:".
To make sure that your information is secure, we recommend never giving your credit card or personal information in an email; email messages are not secure.
Certain browsers don't allow communication through secure servers. If this is the case, you won't be able to place an order online.
if you link to another site?